SugarCRM Cases & Contacts Relationship

ATTENTION: This forum is no longer active. Please navigate to our new support site at https://support.starfishetl.com/
Viewing 1 posts (of 1 total)
visaolive
User - Author
Post count: 9
#1

When mapping into SugarCRM as a destination, I'm using Cases as a destination.

Within Cases, it will map directly to Users, and Accounts.

However, there is a Many-Many relationship I'd like to map to, which is Cases <> Contacts

During the mapping, I do not see where I can add the contact_id as a possible value to relate to.

Is this possible within Starfish?

Are Many-Many relationships supported during the mapping process?

Comments (1)

Justin Kuehlthau's picture Justin Kuehlthau
Administrator
Post count: 24
#2

Hello,

You would need to use the SugarSetRelationship() function in Starfish to set the relationship. See http://starfishetl.com/support/help/mapping/vbscript-starfish-class.

You would need to place this in a vbscript that runs after the record is processed and runs each row.

Justin

Log in to post comments
Viewing 1 posts (of 1 total)

Forum Login

Login or sign up for our forums to connect to the user community.

Reply

You must log in to post.

Not a Member? Register.