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Ah ha! The title of this post is a trick question. There is no single “best way” to modernize your legacy system. The approach you choose depends on what you’re trying to accomplish. So, before you get started, let’s lay some groundwork. In this post, we’ll discuss why modernizing legacy systems... Continue Reading

With customers connecting to businesses from numerous access points (websites, social platforms, email, chat, etc,) the sheer quantity of information at a company’s fingertips is staggering. The trick to gaining useful insights from that information is applying the right data tactics. That’s... Continue Reading

Businesses strive to have great customer relationships and Salesforce can carry out that need. Salesforce gives businesses the tools to increase sales and grow customer loyalty with its dynamic tools. In this post, we’ll highlight three must-have Salesforce integrations to keep your business... Continue Reading

Integrated systems use shared data to fuel analytics, improve big data and AI initiatives, and inform machine learning algorithms. But imagine making major decisions on marketing budgets, sales processes, and customer service programs using completely inaccurate data.

That would be crazy... Continue Reading

Well, here we go again, another massive cybersecurity breach. Even bigger than the Colonial Pipeline incident, the recent Kaseya ransomware attack affected up to 1,500 businesses whose partners use Kaseya’s tools to manage IT infrastructures. The hackers found a flaw, exploited it, and then... Continue Reading

Regardless of whether you are an entrepreneur or head various organizations, there are many different operations happening all the time. These operations need time and attention. 

According to analysts, many small business owners invest most of their energy and time on everyday jobs that... Continue Reading

Disruption is inevitable, whether we like it or not. I remember the first time I saw a commercial for text messaging. I was initially put off by the idea; but I was also intrigued. Fast forward about 25 years and text messaging has completely transformed how we communicate. Today, digital... Continue Reading

When it comes to designing a CRM for the modern business world, the number one thing needed is flexibility. Not just flexibility in terms of scalability or the number of features included, but flexibility in how you can implement and develop your software solution. It makes sense then that one... Continue Reading

Data lakes provide a centralized location for massive volumes of different kinds of data. They act as a scalable infrastructure to store, process, and analyze these large swaths of information. Unlike a data warehouse, which organizes data into files and folders, data lakes are unstructured,... Continue Reading